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Nick55

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  1. Nick55

    Report

    Hi all, Not much experience in the reporting side. For a system cleanup, I need to be able to see what workflows and intelligent captures are assigned to services. Is it possible to do this from a report? Many thanks
  2. Hi all, I need to view historical backlog numbers per week for the last year. Is it possible to create a measure to query the current tickets open at points in time like this? Any advice and examples of the query would be wonderful. Thanks in advance Nick
  3. Thanks for the quick reply. Ill be sure to ask our implementation person to explain this when we get to it and pass on anything I learn. Cheers Nick
  4. Im interested in this topic. @Martyn HoughtonDid you work all this out? We are in the process of configuring a new instance and have multiple time zones. Cheers Nick
  5. This looks good @bob_dickinson Thanks!!
  6. Hi, I'm creating some widgets, Id like to view tickets logged yesterday. Today is current_date Should yesterday be something like subdate(current_Date, 1) ? Cant seem to get this to work. Thanks
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