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Resolution Categories Selection

Tom Brewster

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When selecting a resolution the category being selected is underlined but users have reported it isn’t immediately obvious that the it has been selected, is it possible to highlight the item instead of/aswell as underlining?

Additionally if the item is then unselected the "select" button remains solid whereas before selecting a resolution it is "greyed out" and not selectable and this allows the users to continue back to the ticket  - is it possible that the "select" button is greyed out again once a resolution category has been unselected?

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