RichardD Posted October 25, 2023 Share Posted October 25, 2023 Please would you advise which permission/role we should add to give the account/token we use for the API access to query 'Requests' using data::entityBrowseRecords2 ? These are the permissions it currently has: Platform: Admin Role | Entity Viewer | Reporting Admin Service Manager: Asset Management User | Change Calendar Viewer | Change Management Full Access | Incident Management Full Access | Service Request Full Access | Services Manager Link to comment Share on other sites More sharing options...
Steve G Posted October 25, 2023 Share Posted October 25, 2023 @RichardD The role you're looking for is Hornbill Service Manager Integrations. This grants a number of entity and stored query privileges. NOTE - This role is only intended for accounts that are used for integrations or to perform data imports, and should not be applied to interactive user accounts. Cheers, Steve 1 Link to comment Share on other sites More sharing options...
RichardD Posted October 25, 2023 Author Share Posted October 25, 2023 Thank you. Link to comment Share on other sites More sharing options...
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