asset_import.exe [ERROR] Unable to run Query [getUserAccountsList] You need the right 'sys.a.manageUsers' ...

[SteveJM]

I am running asset_import.exe, it is 'working' (uploading the assets correctly) - no errors on screen,

BUT I am seeing an error in the .log file:
2023/10/12 16:27:31 [ERROR] Unable to run Query [getUserAccountsList] You need the right 'sys.a.manageUsers' in order to invoke the query: getUserAccountsList

I am importing a CSV,

C:\Asset_Import> asset_import.exe  -file=conf_example_csv2.json
---- XMLMC Database Asset Import Asset_Import_20231012162728_0.logv4.1.1 ----
[DEBUG] Flag - Config File conf_example_csv2.json
[DEBUG] Flag - Dry Run false
[DEBUG] Flag - Concurrent 1
[MESSAGE] Successfully decrypted Hornbill instance authentication information
Current binary is the latest version: 4.1.1
Caching User Records from Hornbill...
 0 / ? [---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------=] 0s
Accounts LoadedAsset_Import_20231012162728_0.log
[ See Attached full transcript and Log]

Do I need an extra permissions on my login account?

 

[SteveJM]

Log file attached

Asset_Import_20231012162728_0.log

[Victor]

Unable to run Query [getUserAccountsList] You need the right 'sys.a.manageUsers' in order to invoke the query: getUserAccountsList

Have a look if your user has the "Hornbill Service Manager Integrations" role.

[Archana]

I have tried a dry run for asset_import.exe v4.2.2 and received the same error in log file.
But the records processed and import completed without any other error.

 

And the the user I used is having "Hornbill Service Manager Integrations" role.

[Victor]

@Archana create a custom role as follows:

Details:

 

System Rights:

 

Assign this role to the user that does the import and try the import again.

[Archana]

@Victor It worked after creating custom role as you mentioned.
Thank you for the help.