LDAP TOOL ERROR " Unable to run import, a previous import is still running"

[Daniel Ali]

Hi,

Our LDAP Tool has stopped working and in the log it appears with the error "Unable to run import, a previous import is still running"

The scheduled task that runs the LDAP tool has been stopped and started and the server restarted but this has not resolved the issue.

As a result of this, new users created do not sync over to Hornbill.

Is something blocking us on the database end?

Thanks

Daniel

[Victor]

@Daniel Ali for future reference:

 

I have now moved this thread to the relevant section of the Hornbill product.

[Victor]

@Daniel Ali also for future reference, there is always a possibility that your question or query has been raised before so we recommend doing a quick search. Here are some examples where the issue you reported has already been discussed. Hope it helps.

 

[Daniel Ali]

Thank you