Brian Whitehouse Posted July 3, 2023 Share Posted July 3, 2023 I am new to Hornbill and have now been asked to run some scheduled reports, as below Number of Tickets logged this week Number of Tickets "Resolved" this week Number of Open tickets Number of Tickets of hold Is there an easy way to do this? What is the best way to get these reports, as i cannot see any obvious routes, and i do not know the table structure well enough to know which tables to run the reports against. Any assistance will be appreciated. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now