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Wait for Linked Request

Chloe Carson

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Within my business process I currently have a node to wait for linked requests, I have a couple of questions RE this.


1) I want the suspend node to suspend until another request is linked OR it reaches 60 days prior to a service date. I've used cloud automation to get a timestamp of 60 days prior to the service date, can I use this against the expiry for the suspend node?


2) if a request is linked, I want to use a decision node based on the catalog item of the linked request, how can I pull these details? I was going to used Hornbill Automation, Get request information and change request ID to a variable, but can I pull the linked requests ID within the business process?


Thanks in advance!

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