Jump to content

Wait for Linked Request


Chloe Carson

Recommended Posts

Within my business process I currently have a node to wait for linked requests, I have a couple of questions RE this.

 

1) I want the suspend node to suspend until another request is linked OR it reaches 60 days prior to a service date. I've used cloud automation to get a timestamp of 60 days prior to the service date, can I use this against the expiry for the suspend node?

 

2) if a request is linked, I want to use a decision node based on the catalog item of the linked request, how can I pull these details? I was going to used Hornbill Automation, Get request information and change request ID to a variable, but can I pull the linked requests ID within the business process?

 

Thanks in advance!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...