Hi @Lee C,
What you saw in the video is a method used for text formatting.
To make text appear as a heading as it appears in the video, we enclose it within '=' at the beginning and end. In the case of a variable like a customer's first name, it would look like this: =Hi {{user.fName}},=
Additionally, for emphasizing text, we use the following conventions:
To bold words, we enclose them within ''' at the beginning and end.
To italicize words, we use ''.
So, in summary, the syntax for formatting text is quite straightforward:
Heading: =Text=
Bold: '''Text'''
Italics: ''Text''
I hope this clarifies things for you!
Yes, indeed! I'm the one behind the videos, but the voice you heard is actually generated by an AI . It's great to know that you found the content helpful and informative.