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Norbert

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  1. Norbert started following Python/API - How to download an attachment file from a specific request type?
  2. Norbert
    Hello, I wonder, if someone could help me with finalising my API integration using Python scripting or advise on the alternative/more efficient approach. I have browsed existing threads on this forum and read various Hornbill documentation pages, but have not managed to put together a fully working process. Using xmlmc libraries, I have successfully retrieved information about my request and an attachment. However, I have not managed to get the h_contentlocation info mentioned in another thread. I wasn't able to successfully execute smGetAttachments or find any supporting information about this process. Has it been phased out? How to use it with Python scripting? Following above thread I have manually called API below, that completed successfully, however have not provided content of the file - got some HTML webpage headers instead. What could go wrong? https://live.hornbill.com/YOURINSTANCEID/php/attachment.php?application=com.hornbill.servicemanager&entity=Requests&key=IN00012345&filepath=attachmentname.pdf&secure=true I would appreciate any help on this topic. Regards Norbert
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