[Error:Xmlmc method invocation failed for BPM invocation]

 

Hi, can someone help with this please.

 

 

[seeing a lot of duplicate tickets logged when Staff use our self service portal]

We are seeing duplicate tickets in the queue and the only thing in common is they were all logged through our self service portal.  Any ideas why this is happening?

[Adding and editing the Substate Field for Assets]

Sorted

[Adding and editing the Substate Field for Assets]

i ma struggling to find hoew to edit the state and substate fields for my assets record.