Since an hour ago, we are expecting some issues while trying to find requests based on criteria introduced on the search bar, including the Request ID.
I found that 2 hours ago the new Global Search has been rolled-out. Could that be interfering with our system and causing the problem?
Unable to find Service Requests.
in Service Manager
Posted
Since an hour ago, we are expecting some issues while trying to find requests based on criteria introduced on the search bar, including the Request ID.
I found that 2 hours ago the new Global Search has been rolled-out. Could that be interfering with our system and causing the problem?
Regards,
Oriol.