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  1. @Steve G Would it be possible to use the HornBill – Microsoft 365 integration via Power Automate to create a ticket and attach a file instead? - Example for clarification – User fills out a standard Microsoft Form which goes through a Power Automate Flow to create a formatted Word document. Said document is just added as an attachment to a new Hornbill Ticket rather than pulling specific portions of the Form into the ticket via HornBill API. In essence, what I am asking is whether there is a more simplistic method of integrating HornBill with Microsoft 365 utilizing our existing available tools? If this is not a possibility, can we setup a time to go over what the exact requirements would be and the methodology? That way we can always put in a request with leadership to purchase the required tools with a brief estimated cost-benefit analysis.
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