James Gallally
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Posts posted by James Gallally
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Thanks for the suggestion James. I've tried 3 different browsers (private and normal modes on each) on 2 different computers with 2 different user accounts and I still get the same error on all.
Thanks
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Hello,
I must have done something (for the life of me I can't remember what) so that when I click "Raise New" (or select from the drop down "Incident" etc) in Hornbill Service Manager I get the following error : and nothing else on the page.
When I log in as the system admin account I am able to raise tickets and basic users are able to log calls through the appropriate service portfolios/catalogue items so I haven't broken things completely. My account has the following roles:
Board BPM Access, Self Service User, Advanced Reporting Admin, Asset Management Admin, Collaboration Role, mailbox, Services Manager, Incident Management FullAccess, Admin Role, Service Desk Admin
Any ideas?
Thanks
Raise New button errors out
in Service Manager
Posted
Looks like it just needed a rest - 16 hours later with no changes made it has started working again.
Thanks