Michael Risby

This worked a treat, for anyone searching for this, slack message in hornbill would look like: <!date^&[global["UtilitiesGetTimestamp"]["timestampUnixS"]]^{date} at {time}|&[global["flowcoderefs"]["getReqInformation"]["scheduledStartDate"]]>

Brilliant thanks Victor! will have a go with this

sounds like a cool solution, having a bit of trouble getting it working though Feel like it may be exceeding some field sizes, outputs from the date difference to 1970: &[global["UtilitiesGetDateDifference"]["days"]] - 19136 &[global["UtilitiesGetDateDifference"]["hours"]] - 9 &[global["UtilitiesGetDateDifference"]["minutes"]] - 0 &[global["UtilitiesGetDateDifference"]["seconds"]] - 0 Or am i just using it wrong?

Slack can do when provided with a unix timestamp (which from digging im not sure hornbill can provide) so i was hoping there would be a variable that outputs converted to local time zone, like email templates do Mike

Hello, We have a business process which posts to a slack channel using ibrige automation, the message posted is below: Logged Development Release - &[global["inputParams"]["requestId"]] - &[global["flowcoderefs"]["getReqInformation"]["summary"]] at &[global["flowcoderefs"]["getReqInformation"]["scheduledStartDate"]] So this takes the variables "scheduledStartDate" and posts to slack, but this is showing as UTC : Logged Development Release - RM00114913 - end to end - test 1 at 2022-05-24 08:00:00Z Converted date time: I understand the DB stores date times as UTC and scheduledStartDate will be outputting the raw value rather than converting to the regional time zone set. The documentation for wiki markup did not resolve this issue. How can i format the date time to local time zone in a slack message?

that looks to be working now, thanks for the quick turn around!

Hello i am trying to setup http request from hornbill to our jenkins to be able to fire off a build. The issue I'm having is with the basic auth http request method, when setting "content type - application/x-www-form-urlencoded" it changes to "content-type - content" as shown below: How ever this works as expected using the standard HTTP request (without the basic auth) So one possible bug and one feature request from this: - Http Request - Basic Auth to correctly use content-type feature: - Http Request - Basic Auth to allow headers to be set (like you can on standard Http Request method) Thanks in advance Mike Risby

Hi guys, Our issue with this formatting comes when we send an email notification out stating what date and time we are performing a change or release. It appears the email template does not have "scheduledStartDate" or "scheduledEndDate" which out put as raw format, so to get around this in the BPM we assign the start and end date to custom fields 21 and 22 which are formatted as date time so are adding the BST conversion in. Would it be possible to get "scheduledStartDate" and "scheduledEndDate" added to the available variables for email templates? Thanks Mike

thanks @Steven Boardman and @Ehsan much appreciated for the help, will go with the Self service user role

Thanks Ehsan, ok i see how that would work, but it seems odd to confirm the authorisation, if possible i would like to avoid any manual human tasks and automate as much as i can. would it not work if i did an automated task node to assign the owner of the call back to the person who logged the call? I guess my confusion here comes from why the authoriser is the user trying to call the email notification node, i would have expected the owner of the call would be used by the BPM not the last user to perform an action.

Hello, We have recently changed our release process in hornbill, so releases are authorised by users with collaboration licenses so do not have service manager access. the authorisation works well but when the BPM attempts to continue it errors on sending email notification with the below: 2018-11-12 14:56:33Z [INFO]:[PROFILE]:[4820] Method Call: apps:notifyEmailExternalAddress (46500754714) 2018-11-12 14:56:33Z [INFO]:[SECURITY]:[4820] The analyst [charlottem] has no rights to use the application [com.hornbill.servicemanager] 2018-11-12 14:56:33Z [WARNING]:[SYSTEM]:[4820] XMLMC Request Failed: Your session does not have rights to the 'com.hornbill.servicemanager' application The user charlottem is a collaboration user so it is correct that she is not able to send the email, but is it correct that the BPM is attempting to do this as the user who authorises the release? The workflow looks as below: Worth mentioning the stage checkpoint gets set successfully and fails on the "Maintenance notification" node and if i re-trigger the bpm it does then work as intended. Any ideas? Thanks in advance

Hello All, I have come across an issue iv not been able to resolve myself, i need to link a Service request to a change in the BPM depending on the answers given in the progressive capture. The scenario is for standard change, a user will log a service request and select one of the approved standard changes from a drop down list, this should then link the SR to the approved change request. However i am unable to find a way to link the requests in the BPM, hopefully im just not seeing something but any help or advice is appreciated. Thanks

Same here, same error as above