[Issue with displaying information under the 'Description' field under the 'Details' section in a request]

Thank you @Dan Munns and @Victor 

I am using the information in custom PCs and it works

Really helpful.

 

Kind regards,

Mihiri

[Issue with displaying information under the 'Description' field under the 'Details' section in a request]

Hi,

Thank you. Yes what @Dan Munns suggested works. But there is one more issue. As I want to display the answer 5 under 'Description', I used the following code.

&[global["flowcode"]["answer5"]]

It displays the text 'Undefined' under 'Description' even if I have provided a value for all the questions.

I have downloaded the BP and have uploaded here.

Regards,

Mihiri

digital-team-v2.bpm.txt

[Issue with displaying information under the 'Description' field under the 'Details' section in a request]

Hi,

I have set following fields under the 'Get form answers' automated task in the business process as follows

- to display the first question of the progressive capture under the 'Summary' field

 - set the 'Description' field to 'auto' 

 

Business process I am referring to is - https://admin.hornbill.com/walthamforest/app/com.hornbill.servicemanager/workflow/bpm/digital-team-v2/

 

But, requests logged via the portal do not contain any information in the 'Description' field under the 'Details' section. Am I missing something?

Thank you,

Mihiri