Jump to content

R Hicks

Hornbill Users
  • Posts

    8
  • Joined

  • Last visited

Posts posted by R Hicks

  1. Hi there I have tried to put an image into an intelligent capture using markup including the hypermark up of both 

    Markup Displayed As
    some [[File:https://www.hornbill.com/images/logo.png]] text

    and using the full copied image link some [[File:https://lon-p01-api.hornbill.com/<instance>/dav/share/img/inline/7YXGiDycsHB?t=1695287820740]] text but the most I get is a image not downloaded type of image.  I have tried both methods in both the Label - Label 2 field and in the Default Value in a Label field but neither has worked so far.  What am I missing please

    image.png.25f52f326c6f603643920421635f2f1a.png

  2. I am trying to set up a list where someone selects the building that they are in when reporting an issue with a printer, and want to connect that with other simple lists so if specific sites are selected supplementary inform like room number or floor is prompted for.  So far I have not been able to find out how to access the list from intelligent capture form lists.

    I can see the list at https://live.hornbill.com/<instance name>/admin/platform/accounts/sites/ or under Platform configuration, Users and Guest access, Office locations.  But I its is not a simple list and Data Query option does not give it as an option.

  3. I have a service at

    https://live.hornbill.com/<instance name>/catalog/service/com.hornbill.servicemanager/29/ which is working successfully but services on the same Service Domain which go to the same URL with the number 31, 33, 35,37 and 39 give the error Oops, Harry Could not find the service you are looking for.

    i spotted that on some services the config items shown at https://live.hornbill.com/<instance name>/servicemanager/service/view/31/ were in error as there was no intelligent capture/bpm set but setting these to valid options still did not fix the issue.

    The service is owned by System Admin, I have near full admin rights and the service is supported by all and showing as available to eveyone.  Any ideas on what the issue is or how to resolve.

    I have another Service Domain which is working fine.

    Service Visibility.PNG

×
×
  • Create New...