[Old priorities re-appearing after update ESP (3877) was applied]

[Xmlmc method BPM error on majority of self-service tickets]

Any update on this?

 

[Re-open access only - Service Request full access]

Anyone aware of another role that grants re-open access without giving rights to cancel also?

[superfluous entity record update detected for site but no data changes were applied]

Hi, 

When going to update site contacts under Platform configuration > Sites > select site, Details tab > Lead Engineer. The email address populates easily, but I get the error message 'superfluous entity record update detected for 'site' . The Primary record was updated but no data changes were made

 

[Hornbill service disruption]

Clearing browsing history seems to have worked for us - thanks!