[Portal Visibility will not set to "Hidden"]

Hi @Victor, please can you advise if there has been any notable progress on this yet?

[Portal Visibility will not set to "Hidden"]

@Victor Thanks. Please keep me updated on progress.

[Portal Visibility will not set to "Hidden"]

Hi,

We are experiencing an issue where the portal visibility tab, when amending a service portfolio, will not set to "Hidden". We will click the slider, which will display hidden, but will revert back to "Visible" when navigating between tags. (Or leaving that screen and coming back to it)

We are unsure when this issue first arose, but we think it was likely following the build 3253 upgrade.

Is anybody else experiencing this issue? Please can anybody from Hornbill advise of a means of resolving this issue?

Thanks,

David

 

[Urgent - Service Manager Services Filtered by Subscriber Are Not Showing in Employee Portal (Approx. 90% of Services for us)]

FYI - This issue is now resolved for us. Possible it just took a few moments for the update to take affect.

[Urgent - Service Manager Services Filtered by Subscriber Are Not Showing in Employee Portal (Approx. 90% of Services for us)]

Issue still occurring with us too

[Service no longer visible to Service Desk]

Just now, Deen said:

All, we are aware of the issue and are currently working on a fix.  I will have a further update for you shortly.

Just beat me to it! Thank you.

[Service no longer visible to Service Desk]

@Hornbill Support Team Please can we have some assurance that this issue has been acknowledged and is currently being investigated?

[Service no longer visible to Service Desk]

+1 again for us at Milton Keynes Council. Only affected our service that is not visible to the portal.