[Enhancement: Change Calendar View for Customers/Contacts]

+1

[Enhancement Request: Change auto connections node to allow multiple connections]

Following on from the session yesterday, would it be possible to request a change to the "Add Connections" node?

Currently you can only add one connection per node, would it be possible to add multiple connections in a single node, or alternatively create the ability to get connections from a group in the Hornbill org structure, using the same functionality as the "Get request authorisers" node?

Thanks

[Issues with Charts not loading]

Our users have the same issue, we have found it is using built in conditions (E.g. last 7 days, last 30 days) If you pick a specific date it looks to load the chart ok.

[Dark mode unavailable after Hornbill update]

+1

[Time (zone) displayed in Notices is not the same as the time (zone) displayed elsewhere in the User GUI - 1 hour out]

+1

I tried these notices last week and had the same result, I tried wrapping the time variable in square brackets as this works in other areas of the system but this doesn't appear to work for notices.

[Email analyst when userupdates a call from Employee self service portal]

I've also had reports this week from agents saying they are not getting e-mail notifications when customers update the request.

I also had another agent report yesterday that the status is not updating in their list view when the customer updates?