[Could not connect to instance: timeout]

Hi Jamie

 

Do you have the same problem again?

[Could not connect to instance: timeout]

We are back up now

[Could not connect to instance: timeout]

We have the same issue so might not be user end

[Department Reporting]

Hi Bob

This would be using the Standard reports, I can see no easy way of pulling the departments from a report

Chris

[Department Reporting]

Hi

We are having a problem with being able to add a department or organisation to our reports in Hornbill and wondered if someone can point me in the right direction. We have followed some of the like the one attached but the tables in the example do not exists and we are unsure of to which table we need to use for Department.

h_itsm_requests does not show as a table

https://wiki.hornbill.com/index.php/Report_Types

Struggling with the reports side of things and probably just need a point in the right direction 

[Cannot Save Business Processes]

This is before we move anything

 

 

and this is if we move something on there 

 

 

The save option does not work and when you exit the process it prompts to save but that does not work either

As I say anything new is fine and the Progressive Capture works fine as well

[Cannot Save Business Processes]

Hi

I have the same issue. Any new business processes work that we create but anything existing once you change anything you cannot save it.