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KrisReynolds

Supportworks Users
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Posts posted by KrisReynolds

  1. 2 minutes ago, Victor said:

    We have deployed a patch in all live instances that should address the issue with outgoing email. Emails that failed to be send while the issue was ongoing and currently residing in Sent Items folder can be manually resent. Emails that failed to be send while the issue was ongoing and currently residing in Outbox folder will be automatically sent on the next attempt.

    I might be missing it, but I can't see any resend buttons in the mailbox... is there one hiding somewhere, or do we need to go back into each case and resend that way?

  2. Would it be possible to get some changes made to dark mode to make it a little more usable?

    • Items in lists display as black text which is  unreadable until hovered over
    • In the progress bar, green text is hard to read on the dark background
    • Highlighted cases are very bright
    • Service level info seems to have a light background but the resolution date is difficult to read

    2022-04-27 15_31_40-Window.png

    2022-04-27 15_31_26-Window.png

    2022-04-27 15_29_28-Window.png

    2022-04-27 15_28_46-Window.png

    • Like 1
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