Muneer
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Enhancement Requests
Posts posted by Muneer
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Down and out here too
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HI,
I would like to allow users to raise new change requests from the self service portal. However the catalog item does not appear when I login onto the service portal. It just reads "There are currently no Catalogs or Requests against this Service". The catalog item I created was under the change request tab on the request config.
Strangley, if I then create a new catalog item under the service request tab, when I go onto the portal I can see both the service request and the change request items?
The catalog items are set to "published" and the portal visibility is turned on. Any help greatly appreciated.
Thanks
Raising Change Request from Portal
in Service Manager
Posted
Thats fixed it, thanks for the quick response.