HI,
I would like to allow users to raise new change requests from the self service portal. However the catalog item does not appear when I login onto the service portal. It just reads "There are currently no Catalogs or Requests against this Service". The catalog item I created was under the change request tab on the request config.
Strangley, if I then create a new catalog item under the service request tab, when I go onto the portal I can see both the service request and the change request items?
The catalog items are set to "published" and the portal visibility is turned on. Any help greatly appreciated.
Thanks
