[Good use of Hornbill in Public Sector]

5 minutes ago, Jeremy said:

@Dan Stewart we are happy to chat if you would like as well, we are a University on the South Coast. We have been using the system since 2018 and are fairly heavy users of the system.

Hi Jeremy,

Thank you very much for the prompt response. I am on leave next week but will come back to this post on my return. Would be interesting to see how it is used by another heavy user.

Regards

Dan

[Good use of Hornbill in Public Sector]

14 minutes ago, Adrian Simpkins said:

Hi Dan,

I work at a large Hospital Trust in Essex. We have been using the system for 3 years and have a full self service internal portal and an external portal up and running, along with multiple teams and services available. Our portal is now expanding to more corporate areas so we have expanded from just being a Digital Service (IT) portal, and have recently added in a People and OD (HR) option, and will be expanding the landing page to include other corporate areas in the near future. More than happy to show you how we have things setup. I am off next week but happy to schedule in some time after my return on the 27th March if that suits.
 

Many thanks

Adrian

Hi Adrian,

Thank you very much for the response. I am also on leave next week, so happy to schedule some time in for late March. I will be in touch when I return from leave. Enjoy your time off.

Regards

Dan

[Good use of Hornbill in Public Sector]

Northumberland County Council have recently undertaken an assessment of our level of maturity for service management. A frequent reoccurrence in our list of recommendations is how we are using Hornbill or how we have Hornbill setup / configured. 

We are looking to embark on a significant improvement project, but in order to improve it is beneficial to see what is possible.....

I would like to ask if there are any fellow Hornbill users out there (preferably those in Public Sector) who would be happy to share stories, or give a demonstration of how they use Hornbill, so that we can see how other similar organisations are making best use of the product.

We are looking at all aspects of the system and would be interested in anything that you would be willing to share with us.