Can anyone advise how I can create a variable a customer's line manager's first name to use in an email?
I tried using Get User Details Node, Get Line Manager information Node, and then mapping to a custom field. Inserting custom field in Email template failed to achieve desired result. Any advice gratefully received.
Customer's line manager variable in email template
in Service Manager
Posted
Can anyone advise how I can create a variable a customer's line manager's first name to use in an email?
I tried using Get User Details Node, Get Line Manager information Node, and then mapping to a custom field. Inserting custom field in Email template failed to achieve desired result. Any advice gratefully received.