[API C# simplified language bindings]

Hi Trevor,

Can you provide us a sample for invoking this method: helpdesk::logAndAssignNewCall and please add complex parameter for additionalvalues. I tried to mimic your code and came up with this but the opencall.itsm_title is not updating.

 

xmlmc.AddParam("callClass", "Service Request"); 
               xmlmc.AddParam("customerId", "******");
               xmlmc.AddParam("groupId", "******");
               xmlmc.AddParam("analystId", "******");
 
               XmlmcParam param = xmlmc.AddParam("additionalCallValues");
               param.Add("opencall", "<itsm_title>TANG</itsm_title>");           
 
               sendTextToOutputBox(xmlmc.GetParamsXML());

xmlmc.Invoke("helpdesk", "logAndAssignNewCall");

Thanks,

Nico