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Average time to Resolve


Prathmesh Patel
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@Prathmesh Patel

The measure will record the actual time, but when you use that Measure to create specific Widgets you can choose to format the data (time on this occasion).

In my example below i have created a widget of type Data chart > Measured Sample 

I have then converted the mm into HH:MM using the Date Format.  You can see on the chart the Axis is showing in Hours (given my test data is not great). 

Hope that helps

Steve

Screen Shot 2017-02-21 at 13.11.24.png

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