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Setting affected users in BPM


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Ok, I'm stuck again.

I'm trying to use the request connections, add connections to add another user to the incident. I've set Connection Type = Manual = Interested.

When I try to add the CoWorker I'm only being offered the members of the support group, none of the basic users. In the info bubble it says "the userid of the co-worker or basic user to be added as a request connection". Is this a misunderstanding on my part, an error in the info bubble or a bug in the system?



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  • 4 weeks later...

Hi @Victor

Any suggestion when this might be resolved? I've added some of the basic users into contacts as a workaround but that's not practical for all of the accounts.




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  • 3 weeks later...

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