LDAP Import > Users > Organisation:

[dconagh]

Hello,

We have set up a nightly sync between our Active Directory and Hornbill and it is working ok but...

How do we populate the 'Organisations' tab on the users profile?

We use this on our reports.

Thank you,

Dan

[Dan Munns]

Hi @dconagh

Basically you have to manually create the Organisation structure in Service Manager and the names must match your AD structure. From the wiki:

    "OrgLookup

The name of the Organization in Hornbill must match the value of the Attribute in LDAP.

• Action - (Both | Update | Create) - When to Associate Organisation On Create, On Update or Both
• Enabled - Turns on or off the Lookup of Orgnisations
• Attribute - The LDAP Attribute to use for the name of the Site ,Any value wrapped with [] will be treaded ad an LDAP field
• Type - The Organisation Type (0=general ,1=team ,2=department ,3=costcenter ,4=division ,5=company)
• Membership - The Organisation Membership the users will be added with (member,teamLeader,manager)
• TasksView - If set true, then the user can view tasks assigned to this group
• TasksAction - If set true, then the user can action tasks assigned to this group. "

in our LDAP import .json file I have it set like this:

"OrgLookup":{
        "Action":"both",
        "Enabled":true,
        "Attribute":"[department]",
        "Type":2,
        "Membership":"member",
        "TasksView":false,
        "TasksAction":false

Just make sure that the attribute selected (department in my case) is also in the LDAPAttributes field further up the .json file.

 

Hope that helps

Dan

 

[dconagh]

Thank you very much @Dan Munns,

I will have a look and see what I can find, I must have been concentrating on the import working and missed this part of the .json.

Thanks again,

Dan