yelyah.nodrog Posted February 9, 2017 Share Posted February 9, 2017 Good morning, Several of our users are continuously getting this error no matter what browser they use, I haven't been able to find any information in a log Does anyone know what this means? Thanks, Hayley Hornbill still won't fly - any ideas .msgHornbill still won't fly - any ideas .msg Link to comment Share on other sites More sharing options...
Martyn Houghton Posted February 9, 2017 Share Posted February 9, 2017 @yelyah.nodrog Suggests some kind of connectivity issues or issue with your instance. Would recommend you log a request direct with https://www.hornbill.com/request/ as that will also give you a visual quick instance status check as well. Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted February 9, 2017 Share Posted February 9, 2017 @yelyah.nodrog @Martyn Houghton all instances are up and running and we do not get any performance (slow APIs or timeout) alerts Can you check with teh network admins and see if by any chance there is a bottleneck between the affected machines and Hornbill instance? Link to comment Share on other sites More sharing options...
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