Error code - 1

[yelyah.nodrog]

Good morning,

Several of our users are continuously getting this error no matter what browser they use, I haven't been able to find any information in a log

Does anyone know what this means?

Thanks,

Hayley

Hornbill still won't fly - any ideas .msgHornbill still won't fly - any ideas .msg

[Martyn Houghton]

@yelyah.nodrog

Suggests some kind of connectivity issues or issue with your instance. Would recommend you log a request direct with https://www.hornbill.com/request/ as that will also give you a visual quick instance status check as well.

Cheers

Martyn

[Victor]

@yelyah.nodrog @Martyn Houghton all instances are up and running and we do not get any performance (slow APIs or timeout) alerts  Can you check with teh network admins and see if by any chance there is a bottleneck between the affected machines and Hornbill instance?