Notification box half pops up and does not go

[Oscar Stankard]

Hi there,

I'm a user of service manager, it seems that something strange happens to my user specifically (other users unaffected).  When I log on and update/raise a few calls, after a few minutes or so, a pop up box (of the style I'm accoustomed to) pops up top left of screen, but you can only see the bottom of the box.  I haven't yet found the activity that causes this to happen, this happens on multiple computers and have tried Chrome and Firefox (will dust off IE if anyone thinks it would be a valuable test).

If you click the tick 'done' button, nothing happens.  The box is loaded a few moments after the page loads so if you're quick you can still manage to click the menu button to navigate elsewhere before the box covers it, rendering you stuck on that page.

Please find attached a picture of this in effect, any thoughts please do share them!

Thanks very much,

 

Kind regards,

Oscar

[Victor]

@Oscar Stankard this should be fixed in next Service Manager build.

[Oscar Stankard]

Awesome, thanks for the reassurance.  This was going on for quite some time before this report by the way, all's well that ends well as they say!

Thanks again,

[Victor]

@Oscar Stankard yes, we did noticed it a while back too but we were unable to replicate or find the root cause until recently (due to the specific circumstances of it occurring)

[Oscar Stankard]

Great will have to check the release notes for this as was never sure I'd fathomed what prompted it to appear either!

Cheers again,