Jump to content

Organisation not appearing in list


Recommended Posts

I created a new organisation this morning and gave relevant users access. I was able to assign calls to this team. I have come back to my PC and it no longer appears in the list. I have restarted browser in case of a caching issue. 

I have checked the organisation and everything is still set. eg Name, Allow Task Assignment (ON) and relevant Assigned User are set.

I am unable to log a new ticket and assign to the new team
I am also unable to assign an existing ticket to the new team

in both cases the team does not appear in the list.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...