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Resolving Tickets

Prathmesh Patel

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Hi Prathmesh,

Thanks for your post.  There is a current discussion on this topic which can be found below.  We are looking to provide an option that you let you control which action items, including the resolve/close option, that are available at a given point from within the BPM workflow.   We do have a change proposal in our backlog for this feature and we will keep you updated on the progress.





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  • 4 months later...

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