Prathmesh Patel Posted January 3, 2017 Share Posted January 3, 2017 Hi, is there a way that a team or individual analyst be notified by pop up or email if a call has been assigned? 1 Link to comment Share on other sites More sharing options...
Awalker Posted January 3, 2017 Share Posted January 3, 2017 Hi @Prathmesh Patel Have you reviewed the info on the Wiki for how to enable notifications for teams etc? https://wiki.hornbill.com/index.php/Notifications I have used this for my business and it is very useful. Link to comment Share on other sites More sharing options...
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