Dan Munns Posted December 20, 2016 Share Posted December 20, 2016 Hi all, Is there a way to edit the details section of a call? If a user input incorrect info into the procap for example? Thanks Dan Link to comment Share on other sites More sharing options...
Victor Posted December 20, 2016 Share Posted December 20, 2016 @Dan Munns on the resolution action you should have an "Edit" button/option that allows you to edit the resolution... Link to comment Share on other sites More sharing options...
Dan Munns Posted December 20, 2016 Author Share Posted December 20, 2016 Hi @Victor I changed this post as it had saved text from a previous post I had typed and not posted after opening my eyes and having my morning coffee. Apologies. I was hoping for a way of changing the questions on a call should the user input incorrect data. As in rather than select distribution list creation they select mailbox instead and then wish to change it. Or is that something we would have to add as an update to the call? Thanks Dan Link to comment Share on other sites More sharing options...
Victor Posted December 20, 2016 Share Posted December 20, 2016 @Dan Munns saw the same question not long ago...let me dig up the forum thread... EDIT: Found it: Read through the discussion here and let me know if this answers your query Link to comment Share on other sites More sharing options...
Dan Munns Posted December 20, 2016 Author Share Posted December 20, 2016 Thanks @Victor I couldn't find it for looking. I have a feeling that this week is going to be a week of Mondays Link to comment Share on other sites More sharing options...
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