Jump to content

Unable to load new image onto portal


Melissa Gurney
 Share

Recommended Posts

Hello,

I have entered a https url for an image stored on one of our externally facing web servers. I am able to navigate to the URL from my browser (internally and externally) no problem at all. The image is the recommended size and type as detailed on the wiki and it is, as mentioned, https.

I have confirmed that the security settings on the image/server will not cause any permission issues and cannot figure out why the image is not displaying.

It does not error, it simply isn't there...

Do you have any idea what may be causing this?

Many thanks,

Melissa

Link to comment
Share on other sites

  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...