Jump to content

Highlighted text from email received in Shared Mailbox


Recommended Posts


On occasions, we email our customers a list of questions to answer.  On occasions, our customers highlight particular text and email the shared mailbox.  Upon logging the call the highlighted text is not visible, nor does the customers email add in the file attachments as each update did in Supportworks.  


Thanks in advance for your time.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...