BPM Error: notifyEmailExternalAddress

[Tina.Lapere]

Hi, Can you please help.  I updated the system on Friday to v2.36.6 and since Monday (thats when it was first noticed) our processes that want to send to an external email address are erroring.  Please see the attached screen shot.  Nothing has changed on the process so has there been a change in the system over how these are processed?

 

[Tina.Lapere]

Here is the attachement.

Hornbill external email address.docx

[Hornbill Staff DR]

Hi Tina,

 Looking at the screen shot provided it seems that this is an issue with the particular BPM operation. I believe this has already been reported and dev are aware of the issue but we will review your log files to confirm the exact reason for the BPM failure.

Dan

[Tina.Lapere]

@DanielRi If you can let me know asap as this is causing some disruption. 

Thanks

Tina

[Hornbill Staff DR]

Hi Tina,

 Having reviewed the log files and spoken with development, I can confirm that this has indeed been fixed and pending release. I'm currently awaiting an update on when this fix may be made available but we will update you as soon as we know.

Dan

[Tina.Lapere]

@DanielRi Thank you but am I best off removing these nodes then at the moment as they are stoping the Business Process running?

Thanks

Tina