cchalmers Posted November 11, 2016 Share Posted November 11, 2016 Is it possible to add an ‘Updated By’ column so it’s easy to tell when the user or someone other than myself added something to a call? Link to comment Share on other sites More sharing options...
Guest NadeemMazhar Posted November 11, 2016 Share Posted November 11, 2016 Hi Colin, Currently, as an owner of a ticket, if another user updates your Request, then in your request list, the Request will turn yellow. You can then click on the Request to see who has updated it via the timeline. Regards Nadeem Link to comment Share on other sites More sharing options...
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