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Posted

I hope this will be something quite basic. As you can see from the attached snip, the LDAPMapping has an entry for JobTitle set to "", the LDAPAttributes entry reads description and this is what is appearing in our basic users details in System Admin. Can anyone advise?

conf.PNG

Posted

Hi Derek

It certainly should not be working like that, can you attach the latest LDAP log file to this thread so we can see if there is any debugging info in there?

Thanks

Posted

Hi Derek,

 thanks for uploading your utility log file. I have removed it from the forum as it may contain sensitive information.

I'll take a look and see if there's anything that can be gained from it.

Thanks,

Dan

Posted

Hi Derek,

 I can't see anything untoward in the log. Have all imported Basic Users been effected by the issue. Can you post a screen shot of the "Job Title" field as seen in Hornbill?

Are you 100% sure that the conf file screen shot above is the conf file that is being used for the import?

Are you using the latest version of the import utility 2_0_4?

Many Thanks,

Dan

Posted

Hi Dan - absolutely sure that the conf.json I posted is the one used for the import. Have been prompted to use new version, would it necessarily make a difference? Please see attached image of user details as seen in Hornbill.

Thanks.

 

corbyExample.PNG

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