derekgreen Posted November 8, 2016 Share Posted November 8, 2016 Hi. Our service desk has been working fine until this morning. There appears to be an issue when the Incident BPM tries to email a resolution notification to the customer, the HUD turns red. I have attached a couple of snips to illustrate the problem, hope someone can advise as we are rolling the service desk out to all users this Thursday! Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now