Martyn Houghton Posted October 28, 2016 Share Posted October 28, 2016 Since the application of Service Manager 2.34/2.35 we have noticed that in progressive capture when logging a new request through the user app the Customer Search form is repeated after you have selected the service and the service specific PC is applied. PC used to skip the Customer Search form automatically after the Service specific PC was applied, but now appears with the already populated customer details requiring you to click on Next. Can this be looked into to re-instate the automatic completion. Cheers Martyn Link to comment Share on other sites More sharing options...
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