Melissa Gurney Posted October 20, 2016 Share Posted October 20, 2016 Hello, I installed the latest Service Manager update this afternoon and went through my usual post-update tests and it would appear that the ordering of services in the self-serv portal is now completely random? I cannot see a way to change this order and can't see any obvious rule that it is following (e.g Numerical, Alphabetical). Is this something you are aware of? Can we now choose the ordering of the services? Many thanks, Melissa Link to comment Share on other sites More sharing options...
Guest riz Posted October 20, 2016 Share Posted October 20, 2016 Hi Melisa, Thanks for your post, Yes we are aware of this issue, development team has been working on this ordering issue which will be fix in our next release. Best Regards, Riz Link to comment Share on other sites More sharing options...
Tina.Lapere Posted October 21, 2016 Share Posted October 21, 2016 Hi, We've also updated and now have this issue - is there a time scale on this fix? Thanks Tina Link to comment Share on other sites More sharing options...
Tina.Lapere Posted October 26, 2016 Share Posted October 26, 2016 Hi, is there an update on this please @riz, as I've just installed that latest update and it's still not resolved this issue. Thanks Tina Link to comment Share on other sites More sharing options...
Victor Posted October 26, 2016 Share Posted October 26, 2016 @Tina.Lapere latest release (2.35.3) does not address this issue I'm afraid... Most likely it will be included in 2.36 release. Link to comment Share on other sites More sharing options...
James Ainsworth Posted September 1, 2017 Share Posted September 1, 2017 Hi @Tina.Lapere and @Melissa Gurney I came across this post from last year that didn't seem to have a conclusion. I just wanted to check if the ordering of the services is working as you expect? Link to comment Share on other sites More sharing options...
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