Gary@ADL Posted October 17, 2016 Share Posted October 17, 2016 Hi Guys - I was wandering if anyone can advise me the best procedure for dealing with a leaver. we've recently had an IT analyst leave, and I want to re-assign his full paid account to another member of staff, whats the best way to do this? can I retire his account and setup a new one? or can I rename the existing account to suit? what happens to the calls previously logged against this user? thanks Gary Link to comment Share on other sites More sharing options...
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