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Alex8000

Feature Request: Specify FAQ order

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Hello all,

I can't imagine being the only one with this problem, but can't seem to find anything related on the forum...

Would it be possible to add an option to change the order the FAQ items are displayed in?
As far as I know these are currently sorted by h_faq_id in the h_itsm_faqs table(ascending). 
We have certain important FAQ items we would like to have at the very top of the page, and I don't think manipulating the h_itsm_faqs table is such a good idea for this ;-)

Thank you,

Alex

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Hi @Mohamed

That does explain a lot! 

If I understand correctly we might 'cheat the system' through database manipulation if necessary then. 

Thanks! 

Alex

 

Paging @m.vandun, this might be useful ;-) 

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