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New Release: Hornbill Service Manager (843)

Harry Hornbill

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Hello Everyone

The latest version of Hornbill Service Manager (843) has been released to live.

Release Notes for this release are as follows:


  • Service Level Calendar renamed to Working Time Calendar



  • Reverting removal of ordering on snippets list
  • Service Details for readonly viewers were not shown correctly
  • Error when click on "Awaiting Feedback" button on portal
  • There was a scenario where the request type was not set when selecting a catalog item from the service list in progressive capture
  • Priority now filtered in ascending order in the portals the same as it is in the main user app for progressive capture flows
  • Remove JS that sets h_datelastmodified after each action. This is already catered for by each respective Flowcode. This removes unnecessary/duplicate API calls on each action and is the cause of 'Superfluous update' issue.


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