Martyn Houghton Posted October 6, 2016 Share Posted October 6, 2016 After having some issue with printing requests using the print icon, I have discovered that the Print option does not work or launch if the status of the request is closed. Often as part of Service Management reviews we will take a hard copy of both current and closed requests to review them, so at the moment you cannot do this for incidents that have been closed. Is this by design or a Bug? Cheers Martyn Link to comment Share on other sites More sharing options...
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