Gary@ADL Posted October 5, 2016 Share Posted October 5, 2016 Hi Guys, can anyone help, or let me know if this is possible? id like to setup hornbill so when a call is assigned into a certain team, and email is sent to a pre-determined email address. I can see there is an email template already that exists for this - TeamAssignmentNotification, but im not sure how to turn this on, and also configure it so it is only applied to one team, rather than all teams? thanks Gary Link to comment Share on other sites More sharing options...
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