Advanced Analytics service.licence

[Bob320]

Hi ,

 

I am unable to add new or amend any existing measures, widgets or dashboards, I get the following pop up when attempting to save changes to existing or create new items: (also attached)

"Unable to convert integar value for option

service.licence.advancedAnalytics

(input %) Error invalid input for base conversion

Looks like a licence problem to me. Apparently we have a single licence for advanced analytics and no one else is using it.

[TrevorKillick]

@Bob320

Can you try it again, Advanced Analytics had been missed off your Instance Licensing.

Also how did you get to Measures, Widgets and Dashboards they should have been hidden due to the instances not being licensed for this.

Kind Regards

Trevor Killick

[Bob320]

Thanks Trevor,

Its working now. The advanced analytics appeared as an option in the admin portal under service manager.

I`m sure they were working ok a week or so ago.

Thanks again