Jump to content

Help required - Subscription Level Reached


gingib
 Share

Recommended Posts

Hi,

Not sure if this is the right place to post this but right now I will try anywhere.
We are trying to log onto Hornbill and getting the message that we have reached organizations subscription level and should contact system administrator.
I am a system administrator but also can't log on in order to free up lincenses.  Any suggestions would be gratefully appreciated.

Link to comment
Share on other sites

I work with Ginny - I've just updated the LDAP_Import to downgrade about 7 users from "User" to "Basic". Hasn't worked. I then did it by changing these 7 users from "Active" to "Archived" and hasn't worked.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...